Start a transfer
B2B Challenges

Identify authentic solutions amid fake reviews

Statistically atypical review distributions, artificial scores, competitive distortion: how to distinguish authentic solutions?

Trust challenge

Statistically atypical review distributions create competitive asymmetry unfavorable to respectful companies.

The credibility challenge in the digital economy

Statistically atypical review distributions create competitive distortion. How to identify authentic solutions?

FileVert mentions customer reviews at the bottom of the 'Learn more' page. When you click on the testimonial, you arrive at a much more complete page with a user interview. No doubt, these are truly real reviews!
— Marketing Flow, Digital Agency

Alarm signals: how to detect fake reviews

Repetitive patterns observable in some review distributions

Unrealistic rates

95% 5-star reviews, less than 1% negative. Statistically atypical distribution.

Major alert signal

Suspicious users

Same user posting multiple reviews, sometimes in different languages.

Obvious duplication

Cherry-picking

Solicitation only of satisfied customers, filtering out dissatisfied ones.

Selection bias

Non-compliant methods

No official 'invited' reviews, bypassing validation systems.

Rule violation

Hidden warnings

Trustpilot alerts almost invisible to consumers.

Questionable transparency

Synchronous review spikes

Dozens of 5-star reviews posted on the same day, within hours.

Organized campaigns

The FileVert approach: verifiable authenticity

Authentic, verifiable and transparent testimonials

Spontaneous reviews

No email solicitation, no follow-ups to get stars. Voluntary testimonials only.

Complete interviews

Each testimonial links to a detailed interview on our blog, with usage context and verifiable identity.

Total transparency

Real identity, verified company, authentic usage context. No generic or suspicious profiles.

External validation

Experts like Marketing Flow independently confirm the authenticity of our approach.

Verifiable testimonials

Customer reviews enable continuous improvement, hence the importance of their authenticity.

Ethics by design

We don't collect reviews, we highlight them only when they are spontaneous and authentic.

The digital trust paradox

A structural dysfunction of the digital economy that undermines competitive fairness

Review platform business model

The review platform business model presents a possible structural conflict of interest: revenue linked to subscriptions from evaluated companies.

Systemic asymmetry

Respectful companies are structurally disadvantaged against artificially inflated scores.

Ineffective regulation

Insufficiently dissuasive sanctions, delays too long, limited platform responsibility.

Competitive impact

  • • Google ranking potentially influenced by artificial scores
  • • Higher customer acquisition cost for honest companies
  • • Customer decision-making distorted
  • • Loss of overall trust in legitimate reviews
  • • Massive distortion of the European digital ecosystem

The FileVert approach

  • • Trust based on real transparency
  • • Strict compliance with European rules
  • • Differentiation through verifiable authenticity
  • • Contribution to a healthy digital ecosystem
  • • Real added value for customers
95%

5-star reviews observed on some platforms

Statistically atypical review distributions observed on some platforms (sector studies)

Source: Marketing Flow & Trustpilot Analysis 2025

How to identify truly ethical solutions?

While waiting for effective regulation, some simple reflexes to avoid being trapped

Check ratios

More than 90% 5-star reviews? It's statistically suspicious

Follow links

Real testimonials link to detailed and verifiable content

Seek transparency

Real identities, verifiable usage contexts, overall consistency

Concrete solutions

Discover FileVert

A genuinely ethical solution with 100% verifiable testimonials

100% Authentic Testimonials

Unique system of spontaneous testimonials with verifiable full interviews. Zero harassment for stars, external expert validation.

Learn more

2-day free without ads

2 days free, anti-exploitation architecture. Zero ads, zero tracking, truly responsible free service.

Learn more

100% Configurable Offers

WORLD INNOVATION: Modulate volume, duration, team and features according to your exact needs. Tailor-made pricing, 30-60% savings.

Learn more
See all features

Frequently Asked Questions: Fake Reviews & Credibility

Understanding the stakes of review manipulation in the responsible economy

Clear alarm signals: 95%+ 5-star reviews (statistically impossible), same user posting multiple reviews in different languages, synchronous spikes of positive reviews on the same day, obvious cherry-picking (solicitation only of satisfied customers), hidden Trustpilot warnings, no official 'invited' reviews. FileVert: 100% spontaneous, verifiable testimonials with complete interviews.
Structural conflict of interest: platform revenues = subscriptions from evaluated companies + advertising. Severely sanctioning manipulators hurts revenue. Result: invisible sanctions (hidden alerts with no Google impact), easily bypassable detection, insufficient identity validation. Dysfunction that undermines the European digital ecosystem.
100% authentic and verifiable: each testimonial links to detailed interview on our blog, real identities with verifiable companies, precise usage context, no email solicitation or follow-ups, external validation (Marketing Flow confirms our authenticity). No harassment, no cherry-picking, no manipulation. Total transparency.
Legal remedies available: DGCCRF reporting via SignalConso, unfair competition action (Directive 2005/29/EC), damages for economic harm, urgent injunction for removal. Strategy: methodical documentation of evidence, coalition of harmed companies, public communication, multi-channel pressure (Trustpilot + DGCCRF + media). Create legal precedent.
Rigorous process: 100% spontaneous reviews without solicitation, complete interviews on our blog with detailed context, verifiable real identities (full names, companies with links), independent external validation (digital agencies), no suspicious or generic profiles. Ethics by design: we highlight only spontaneous testimonials, never forced collection.
Major impact: Google favors companies with high scores (even artificial), higher customer acquisition cost for honest companies (biased ranking), distorted customer decision-making, loss of overall trust in legitimate reviews. Massive distortion of European competition. FileVert differentiates through verifiable authenticity vs inflated scores.
No, widespread systemic problem: Trustpilot, Google Reviews, Yelp, TripAdvisor... all share the same structural flaw. Biased business model (revenues = subscriptions from evaluated companies), insufficient verification (no mandatory proof of purchase), bypassable detection, invisible sanctions. European digital sovereignty issue: dependence on private US platforms.
Simple reflexes: check ratios (>90% 5 stars = suspicious), follow links (real testimonials link to detailed verifiable content), seek transparency (real identities, verifiable usage contexts, overall consistency), beware of mass 'invited' reviews, verify independent external validation. FileVert: 100% authentic and verifiable.

Choose authenticity in a world of fake reviews

FileVert builds its reputation on authentic and verifiable testimonials.

Discover FileVert