Centralized file collection hub

Question 1

How to access a FileVert Hub that has been shared with me?

Accepted Answer

Simply click on the link your contact sent you. No registration required, access is immediate and secure. The link works on all devices (computer, tablet, mobile).

Question 2

Can I deposit complete folders with their folder structure?

Accepted Answer

Yes! FileVert Hub automatically preserves your folders' structure. You can drag and drop a complete folder and its entire structure will be preserved for the recipient.

Question 3

What is the maximum size of files I can deposit?

Accepted Answer

You can deposit files up to 5 GB each. For higher needs, the Hub owner can configure higher limits according to their FileVert subscription.

Question 4

Are my files secure during deposit?

Accepted Answer

Absolutely. All your files are encrypted with AES-256 algorithm during transfer and storage. An automatic antivirus scan checks each deposited file to ensure security.

Question 5

Can I see who else has deposited files in this Hub?

Accepted Answer

No, out of respect for confidentiality, you only see your own deposits. Only the Hub owner has access to all files deposited by all contributors.

Question 6

What happens after I deposit my files?

Accepted Answer

You immediately receive a confirmation email. The Hub owner is also notified of your deposit. Your files are grouped with those of other contributors in their reception space.

Question 7

How long do my files remain available?

Accepted Answer

The duration depends on the Hub configuration (usually 2 to 15 days). This eco-responsible approach avoids unnecessary data accumulation. The Hub owner can inform you of the exact duration.

Question 8

Can I cancel or modify a deposit already made?

Accepted Answer

Once the deposit is confirmed, you cannot modify it directly. Contact the Hub owner who can manage received files. For important modifications, you can make a new deposit.

Question 9

What is the difference between a classic Hub and a Hub+ with QR Code?

Accepted Answer

The classic Hub uses a link shared by email/message. Hub+ generates a downloadable QR Code, ideal for physical points of sale (stores, offices) where customers can scan directly.

Question 10

How to scan a FileVert Hub+ QR Code?

Accepted Answer

Use your smartphone's camera or a QR Code scanning app. Point to the displayed code and follow the link that opens automatically. No special FileVert app is required.

Method	Email	US Cloud	FileVert
Max file size	25 MB	2-5 GB	200 GB
Unique Hub deposit link	No	Shared	Dedicated Hub
Hosting	Mixed	🇺🇸 United States	🇫🇷 France
Collect multiple files	Difficult	Manual	Automatic Hub
Temporary storage	No	Permanent	Auto-deletion

FileVert Hub

FileVert Hub

Create your Hub deposit link

Receive files

Manage your deposit Hub

Why choose FileVert Hub?

Fast Hub deposit link

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Eco-responsible Hub

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